I have told you about the March Group in the past and today I will tell you a little about the March Group Complaints Resolution Team. The March Group Complaints Resolution Team have shown their commitment to customer satisfaction by remaining proactive with everything they do. Many other companies out there respond to issues on a reactive basis, meaning they get the complaint first, then act. But the team of the March Group like to be proactive and try to improve services before anything major can go wrong. They have definitely set a great example for other businesses to follow and hopefully they will.